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Frequently asked questions

In the overview below you will find the FAQ (frequently asked questions) about the Bridge tests and online assessments. This is where you can find the answers for most questions you may have about the Bridge online assessments. Do you have more questions? Call us, we will be happy to tell you more. You can always contact our helpdesk on 020-2621630 or send an email to support@testgroup.eu

Working with the Bridge tests

  • How long does it take for the reports to be available?

  • Reports are immediately available to account holders on the Bridge Assessment Platform. Customers who use separate tests often receive the reports within 30 minutes, these reports are sent by our customer service employees.

  • Can I have a candidate take the tests at home?

  • Yes, that's possible. The online assessments in the Bridge Assessment Platform can be completed from a computer via an internet connection. It is of course important that the candidate conducts the tests with full concentration and in a calm environment. For this reason, we recommend that you always take capacity tests in a controlled environment: a room where the candidate cannot be disturbed and also cannot use unauthorized aids. This is for example at the office.

  • Do test results always apply?

  • For a personality test: No. Although in general no (enormous) changes will take place in someone's personality, a person can of course develop over time; both in behavior and in skills. We recommend that test results that are older than 24 months should no longer be used and that a candidate for a new trajectory should complete the questionnaires again.

    For an abililty test: Yes. Although candidates can always practice and score slightly better on a capacity test, the scores will not differ much over time (years). You can certainly use scores on an older capacity test again for a procedure.

  • How do I determine which tests to use in which situation?

  • You can contact our support team for this, they can be reached on 020-2621630 or via info@testgroup.eu. Our employees will be happy to help you with your question and advise you on the most suitable online assessments for your situation.

  • Will I get help with reading and understanding the Bridge assessment reports?

  • Certainly! If desired, our consultants are happy to go through the reports by telephone with you. We provide this free service to our customers and clients.

  • In which languages are the Bridge tests available?

  • The Bridge tests are available in: Dutch, English, German, French, Spanish, Portuguese, Polish, Czech, Russian, Romanian and Lithuanian. Do you have questions about the availability of a test in a specific language? Then please contact us.

  • I would like a tailor-made online assessment, for example for a specific position. Is that possible?

  • Yes, that is possible. Tailored reports can also be created for The Bridge Personality. You can select 8 competencies from the TestGroup competency database, which will then be displayed in the Bridge Personality report. This way you can measure the desired competencies for each job profile.

  • How reliable are the Bridge online assessments and tests?

  • When developing a test, we continuously analyze it and measure its reliability using the Cronbach's Alpha, split-half reliability, test-retest reliability and other measures available.

    We strive to continuously increase the reliability and validity of our tests.

    TestGroup develops tests according to the latest scientific insights in psychometrics and test theory. In addition, we use the rules (quality standards) that the NIP (Netherlands Institute for Psychologists) has drawn up for this purpose. As a result, the tests measure what they should measure and norm groups are large enough to be able to make a valuable comparison. For our international studies we work together with the BPS (British Psychological Society) and of course the APA (American Psychological Association).

  • Is accreditation training mandatory at TestGroup?

  • No, it is not mandatory. You can start immediately with the tests. If desired, our consultants are happy to go through the reports by telephone with you. We provide this free service to our customers and clients.

    New customers also receive a number of booklets about our tests by mail. You can use these booklets to help you use the reports.

    It is of course possible to follow a qualification training in the Bridge online assessments. For this we organize a Bridge Qualification Training 12 times a year at NH Jan Tabak in Bussum.

    We also organize in-company Bridge Qualification Training for our customers. You can then choose where and when the training takes place. You can have up to 12 people participate in this training.

Purchase the Bridge tests

  • What is optimal for our organization: separate purchase or having our own account?

  • The TestGroup price list shows the prices for individual purchase and when you have your own account. You can have your own account by purchasing credits or via a subscription for unlimited use. It is cheaper to have your own account starting from about 7 tests per year. Would you like advice on this? Please do not hesitate to contact us. We are happy to advise you.

  • As an organization, we only want to use tests a few times a year. A license is therefore too expensive for me. Is there a solution for this?

  • Certainly! In that case, the best thing to do is to take our tests in "single test use." You can then immediately start with our tests.

  • How soon can I get started with the Bridge tests?

  • In case of separate purchase, you can immediately start with the tests. After an order you have the login details for your candidate within 30 minutes. You can get started the same day when ordering your own account. We create the account for you and help you prepare your first tests in the account by means of a telephone explanation. This takes about 15 minutes. You can then work independently with the Bridge Assessment Platform.

  • Does TestGroup also sell tests to private individuals?

  • TestGroup only sells The Bridge Career to private individuals. The other tests can only be ordered by organizations with a Chamber of Commerce registration. The personality tests and capacity tests can therefore not be ordered by private individuals.

Technical details

  • Example question for new category

  • This is a test answer.

  • How are candidate data secured?

  • A user (account holder) of the Bridge Assessment Platform can only log in under his own account that is protected with a login name and password, and only has access to the personal data and test results of his / her own candidates.

    Naturally, the Bridge Assessment Platform uses SSL (Secure Sockets Layer). This ensures that the (data) communication between the account and the server of the Bridge Assessment Platform is properly secured.

    Our servers are housed at secure external, specially equipped locations in Europe.

  • What system requirements are there to be able to use the tests?

  • Using the system and administering tests is all done online. So you don't need any special programs. If your computer has an internet connection and an up-to-date browser, you're fine.

Reasons for using the Bridge tests

  • Why are the Bridge tests and online assessments the best?

  • TestGroup has been developing online assessments for 14 years in collaboration with reputed universities in the Netherlands and abroad. Scientific research is also conducted on our tests, which is also published in international scientific journals. This scientific knowledge ensures that TestGroup has been a leader in the field of high-quality online assessments in more than 20 countries worldwide for years.

  • What is the added value of using the Bridge online assessments and tests?

  • Our online assessments provide insight into someone's personality, competences, capacities and / or qualities. These insights thus form a valuable addition to a job interview, a clear starting point within a development issue, or a well-founded basis for team development.

    Our assessments are available in 20 languages.

“The Bridge Personality offers high quality support to make substantiated choices.”

Ellen van Hierden